Terms and Conditions for Promotional Sales and Events
1. General Information
1.1. These terms and conditions apply to all promotional sales and events conducted by [ExtremePC] ("the Store").
1.2. By participating in any promotion or event, customers agree to be bound by these terms and conditions.
2. Promotion Eligibility
2.1. Stock Availability:
Promotions apply only to products that are in stock at the time of purchase.
All promotions are valid while stocks last. The Store reserves the right to end promotions early if stock runs out.
2.2. Product Eligibility:
Promotions apply only to selected products as advertised. Not all products in the Store are eligible for promotional discounts.
Products excluded from promotions (e.g., clearance items, special orders) will be clearly marked.
2.3. Customer Eligibility:
Promotions are available to individual customers only. Bulk purchases or resellers may be excluded unless otherwise stated.
The Store reserves the right to limit the quantity of promotional items purchased per customer.
3. Pricing and Payment
3.1. Pricing Errors:
The Store reserves the right to correct any pricing errors or omissions. In the event of a pricing error, the Store may cancel the order or offer the product at the correct price.
Prices are subject to change without prior notice.
3.2. Payment Methods:
Promotional prices are valid only for purchases made through approved payment methods (e.g., credit/debit cards, online payment platforms).
Cashback or discount offers may not be combined with other promotions unless explicitly stated.
4. Order and Delivery
4.1. Order Confirmation:
Orders are confirmed only after payment is received and the Store sends an order confirmation email.
The Store reserves the right to cancel orders if payment is not received within the specified time frame.
4.2. Delivery:
Delivery times are estimates and may vary depending on product availability and location.
The Store is not responsible for delays caused by third-party delivery services.
4.3. Out-of-Stock Items:
If a promotional product becomes out of stock after an order is placed, the Store may offer a replacement product of equal or greater value or cancel the order and issue a refund.
5. Returns and Refunds
5.1. Promotional Items:
Products purchased under promotional offers are subject to the Store's standard return and refund policy unless otherwise stated.
Discounted items may be eligible for exchange or store credit only, depending on the promotion terms.
5.2. Defective Products:
If a promotional product is defective, customers may return it within the specified warranty period for repair, replacement, or refund, subject to the Store's warranty policy.
6. Limitations and Exclusions
6.1. Errors and Omissions:
The Store is not liable for any errors or omissions in promotional materials, including but not limited to pricing, product descriptions, or availability.
6.2. Promotion Changes:
The Store reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
6.3. Force Majeure:
The Store is not responsible for any failure to fulfill promotional obligations due to circumstances beyond its control, including but not limited to natural disasters, supplier issues, or government regulations.
7. Intellectual Property
7.1. All promotional materials, including images, logos, and descriptions, are the property of the Store and may not be used without prior written consent.
8. Dispute Resolution
8.1. Any disputes arising from promotional sales or events will be resolved through negotiation between the customer and the Store.
8.2. If a resolution cannot be reached, disputes may be referred to the appropriate legal authority in the jurisdiction where the Store is located.
9. Governing Law
9.1. These terms and conditions are governed by the laws of [Your Country/Region].
10. Gift with Purchase
10.1. Gift Eligibility:
Gifts are provided as part of promotional offers only and are subject to availability.
The Store reserves the right to substitute gifts with items of equal or greater value if the advertised gift is unavailable.
10.2. Refund Policy for Gifts:
If a customer requests a refund for a product purchased during a promotional event that included a gift, the gift must be returned along with the product.
The gift must be in its original packaging and in a condition suitable for resale.
10.3. Restocking Fee for Gifts:
If the gift is not returned, or if it is returned in a condition that is not suitable for resale (e.g., damaged, opened, or used), the Store reserves the right to charge a 15% restocking fee on the refund amount.
This fee will be deducted from the refund issued to the customer.
10.4. Non-Returnable Gifts:
Certain gifts (e.g., consumables, digital items) may be non-returnable. In such cases, the Store reserves the right to deduct the value of the gift from the refund amount.